Video recovery services for camera memory cards
This a new service
Lost, deleted, formatted
This is service for anyone who lost MP4 video from a camera memory card. It may be due to corruption, accidental deletion, dropping the camera, or user error.
This process has no financial risk - the image file is uploaded to a secure server. If recovery is possible - normally the case - a charge is made, and recovered videos can be downloaded. It requires no significant technical skill. The cost, depends on memory chip size will probably be $40 to $60 (payable by Paypal), on a no fix, no fee basis.
The server is a local device and every user will have their own account/password, so data can not be seen or shared by anyone else.
Which cameras are supported.
The emphasis is camera memory chips that are recorded using .MP4, this includes .MOV and .3GP. Drones and GoPro in particular are supported as CnW can support heavily fragemented video fies. Canon EOS, Sony cameras and many more. New routines may be developed (at no extra cost) just for your camera.
What is not supported
We can not handle physcially failed memory chips. We cannot handle chips that have been significantly overwritten, or subjected to a full, rather than a quick format. We do not currently support .MXF files.
Memory chip imaging
The chp image required is a straight sector by sector copy. In Unix terms this is a DD file. There are several ways to generate this image, but a small downloadable program will be supplied for use on a PC.
Image upload, and download
The server is an SFTP, and we recommend the use of the shareware program FileZilla, though any SFTP compatible program can be used.
The processing time is normally a few days - the upload time can unfortunately be slow with some internet links.
If you wish to use the service, please contact us at firstname.lastname@example.org
If you wish to do your own recovery, CnW have two products that can provide comprehensive solutions.
GPR - recovery of GoPro and many other video cameras from memory chips
CnW Recovery - recovery from hard drives and CDs
Page update August 2023