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Recovery jobs are all very different, so a fixed price list is not possible. The following list is a guide, and remember there is our ’no fix no fee’ promise. In addition, no work will be done that exceeds the typical costs listed below, without full agreement of the customer. CnW will always charge a fair price. There is no advance payment required, and there is no evaluation fee, and so we will investigate media and let you know if we think it will be possible to restore all or just some of the data. Terms and conditions
Damaged or partially overwritten CD-ROMs
Damaged or partially overwritten DVDs, data and Camcorder
Memory chips from cameras and USB sticks
- £25.00, (up to 750MB) files copied to CD or DVD
- £35.00 above 750MB
Zip and Jaz drives, (Mac and PC)
- Zip £25.00 to £50.00, files copied to CD or DVD
- Jaz £35.00 to £70.00, files copied to DVD
Hard disks
Due to the number of files on a hard disk, and the potential variations of damage or corruption the costs are very variable. Sometimes customers require a few named files only to be extracted, which may save money. If it is necessary to reconstruct fragmented files, you will be given an estimate of the cost first.
- Minimum recovery charge £75 (evaluation is free)
- Typical 40GB £100 - 4 DVD output
- Typical 100GB £150 - 6 DVD output
- Supply and output data onto 120GB drive, £175
- Supply and output data onto 250GB drive, £200
- Supply and output data onto a 500GB drive, £250
- Output onto customer supplied drive £100 - £150
Extra charges will be added for output media, eg multiple DVDs, or a new hard disk. Options can be discussed when total amount of data recovered is determined. Typically extra DVDs will be charged at £10 a DVD. Output onto CDs may be extra if significant numbers are required.
Files may be selected by name, or if relevant, operating system files can be skipped.
Where the output will require a large number of DVDs, a portable USB hard drive may be supplied instead. Typical recovery cost, including hard drive would be £175 for upto 100GB of data. The customer keeps the new hard drive. Alternatively, we can work with customer supplied output drives.
Rev 35GB drive
- Typically no more than £150
Floppy Disks (DOS based)
- £10 including replacement disk.
The standard return delivery is by first class post - there is a small surcharge for Royal Mail Special Delivery, or overseas delivery if required. Copies of data are retained for a few days for safety reasons, incase anything gets lost or damaged in the post.
Online Payments may be made online once a job has been satisfactorily done. If job is not successful, there is no fee. If the job is partially successful, a reduced fee is charged. Payment is due on receipt of job.
CnW Recovery, Lewes, East Sussex, UK
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